Privacy Policy

Introduction

Welcome to https://book-yacht-dubai-marina.terratrek.net (referred to as “Book Yacht Dubai Marina,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains our practices regarding the collection, storage, and handling of information about our users worldwide.

Scope

This Privacy Policy covers all aspects of our online presence, including our website (https://book-yacht-dubai-marina.terratrek.net), mobile applications, online services, and products offered through these channels. Please be aware that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines our practices when:

You use our applications and services as an authorized user, accessing your account and related features.
You visit our websites, enabling us to collect usage data and preferences.
We communicate with you via email, phone, or text messages for marketing, transactional, or other purposes.

Personal Data Collection

We gather various types of personal information about our users to enhance their experience and tailor our services:

Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
Payment Information: Credit/debit card details, billing addresses, and payment history for processing transactions.
Financial Information: Data related to your financial status or creditworthiness, which may be used for verification purposes.
Purchase Information: Items you have purchased from us, including dates, quantities, and transaction amounts.
Mobile Device Identifiers: Unique identifiers assigned to mobile devices, such as IP addresses, device IDs, and location data from GPS.
Location Data: Your geographical location information, collected when you use our services or interact with our website.
Feedback: Comments, reviews, or survey responses that help us improve our products and services.
Social Media Information: Data obtained from social media platforms when users choose to log in through these accounts.
Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through various means, including direct user input, automated tracking technologies (like cookies and pixels), and third-party service providers.

Cookies

We use cookies to enhance your experience and provide personalized services:

Strictly Necessary Cookies: These are essential for the basic functionality of our website and apps. They enable features like login, shopping carts, and page navigation.
Preference Cookies: Used to remember user preferences, such as language settings or display options.
Analytics Cookies: Track site usage and performance, helping us improve our services and tailor content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Book Yacht Dubai Marina implements robust security measures to safeguard personal data:

Encryption: We use encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights (Data Subject Rights)

Depending on your location and applicable laws, you may have specific rights regarding your personal data:

Access: You can request access to the personal data we hold about you and its use.
Rectification: You have the right to correct or update inaccurate or incomplete information.
Erasure (Right to be Forgotten): In certain cases, you can ask for the deletion of your personal data.
Restriction: You may request restrictions on the processing of your data under specific circumstances.
Portability: You are entitled to receive a copy of your data in a structured format.
Objection: You have the right to object to the processing of your data for certain purposes.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests within a reasonable timeframe.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be communicated through our website or by directly contacting users.

Contact Information

For any questions regarding privacy, data protection, or this policy, please reach out to us:

Email: [email protected]
Postal Address: Book Yacht Dubai Marina, Privacy Team, [Address], [City], [Country]